Our claim process is designed with you in mind. From the start of your claim, a dedicated claims team will work with you to make sure your claim is handled as smoothly and timely as possible. While some insurance claims will require different types of information, having your contact information, policy number, and details of what happened, are a great place to start.

If you don’t have all of this information handy, don’t worry we’re here to help.

Contact Information

To make sure your claim report is processed as quickly as possible, have your contact information ready, so we can easily reach you during the claim process.

Policy Number

To make a claim under your OKFB policy, we’ll need your insurance policy number on the policy which you plan to make a claims report on.

Where can I find my policy number?

Detailed Report

Providing a detailed report of what happened can help our claims team more efficiently serve you.

Report A New Claim

We offer a number of convenient ways to begin reporting a new insurance claim.

  • Call our Claims Department during business hours at 1-877-240-9338.
  • Contact an OKFB agent.
  • Call our 24-hour claims hotline of new claims at 1-877-632-2524.
  • Log in and create an initial report through the My Insurance portal.
  • Fill out our online form.

Track Your Claim

Your claim adjuster can keep you up-to-date on the process of your insurance claim.

To receive updates regarding your claim, contact your adjuster directly.

Don’t know who your adjuster is? That’s OK!

Call our Claims Department at 1-877-240-9338 or fill out this form, and we will be in touch.