Thanksgiving is just around the corner. It’s a time for us to gather with friends, family and loved ones and reflect on the good things in our lives. While the last few years have dealt more than their fair share of twists, turns and unexpected challenges, we still have a lot to be thankful for. At OKFB Insurance, thankfulness is a constant state of being. We are thankful to have the privilege of serving Oklahomans, our neighbors, when they need it most. Here are just a couple of things we’re reflecting on as we enter the holiday season.
The Strength of Community
With OKFB Insurance agents in all 77 counties of Oklahoma, we get the unique opportunity to get to know a whole lot of Oklahomans. From farmers and ranchers to local business owners to individuals working to build a good life for their families, the people we get to meet and help along the way show just how lucky we are to be Oklahomans. Despite the challenges of life, we constantly see neighbors helping neighbors and communities stepping up to the plate to help us all grow together.
The Resilience of Oklahomans
A fact of life working in the insurance field is that we’re often called in when life’s dealt someone a bad hand. Sometimes we’re stepping in to help local businesses recover after a fire, damage or theft. Other times, we’re there to help families stay afloat after losing a loved one. Our team is also there for the day-to-day issues that can hold up your life, like when you find yourself out of gas or with a flat tire and in need of Roadside Rescue. Time and time again, no matter the issue, we are there for our policyholders and get to witness people pulling themselves up by their bootstraps and confronting life’s challenges.
The Tireless Work of Agents
We are also thankful for the service our agents and adjusters provide in tandem to take care of our policyholders. Recently, one of our dedicated OKFB Insurance adjusters came forward to share a story about agent Brian Kelly going above the call of duty for his insureds. We wanted to share adjuster Todd DeSmet’s account below.
At 4 a.m. on Oct. 19th, Brian received a call from an insured whose home was on fire. The insured was not only surprised that his agent answered his early morning call, but also sprang into action. Brian made sure the insured was safely outside of the house and then made preparations to go to the policyholder’s home to check on them.
“I want to commend agent Brian Kelly for making an already great company better,” said adjuster Todd DeSmet. “Not only did he physically meet our insured in their time of need, but he brought changes of clothing for the policyholder and his wife.”
Todd emphasizes that we have a lot of unsung heroes at OKFB Insurance and he was just proud to witness one in action. “When you have an opportunity to give someone an atta boy, you take it,” said Todd. “It encourages others around them to keep doing what they’re doing and go the extra mile. That’s definitely what Brian did.” Our agents’ tireless drive to serve Oklahoma’s businesses and families is clear and we’re so thankful to have team members with this kind of commitment.
We’re Here to Help
Whether you’re a long-time policyholder or just starting to look for insurance options, we have team members who can help. If you have questions or concerns that you want to discuss, then connect with your local OKFB agent today. If you’re an existing policyholder who knows of an OKFB Insurance agent or employee that you feel is deserving of recognition for going the extra mile, we’d love to hear about it! Click here to share your story.
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